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FAQ

  • What are your hours of operation?
    The retail Store for Buggs is open Monday-Friday 7:30 am- 5 pm. Our flooring showroom is open Monday-Friday Noon- 4: pm. Earlier times are available by appointment.
  • I want to get an estimate. How do I go about this?
    The easiest way to start this process, is to come down to our showroom to pick out some material samples. Our staff will set up a time and date to do a complete measure. From there, they can work up an estimate for materials for you. You can learn more about our process by visiting the link in the footer of this site or by CLICKING HERE
  • Why isn't it possible to get a price quote over the phone?
    We would love to be able to just quote you a price over the phone, but it's simply not possible. We have many types of materials to choose from with several price points. If you need to get an estimate, please read about our process by CLICKING HERE or visit our process page in the footer.
  • What forms of payment do you accept?
    We accept all major credit cards, checks & of course cash.
  • Do you offer Installations?
    Yes! We use in house installers for most jobs. ***Please note that we don't do any installations unless your materials were purchased from us.
  • Can I just purchase materials from you?
    Of Course! Stop in to see our wide selection. Plus, if you're a contractor, be sure to open a Pro account with us for special pricing and discounts reserved for contractors.
  • How long does it take to get my materials?
    On average, we can have your purchased flooring, carpeting, and tile materials shipped to us within 2 to 3 weeks.
  • What services do you offer?
    We have tool & equipment rentals, paint & supplies, tiling supplies & tools. Plus if you are looking for any type of new flooring, cabinets, kitchen and bathroom countertops, backsplashes. Specialty hardware and we are now offering custom window treatments! Stop in to see the full range of what we can do for you.
  • Do you offer paint tinting?
    Yes and no. We currently don't do any paint tinting at the store. However, we can have any paint tinted to your liking and delivered to us for you to pick up. Our deliveries are twice per week on Tuesdays and Thursdays.
  • Do you offer paint color matching?
    Yes! Just bring in a sample and we can have it color matched for you at no extra cost.
  • Can I open a Contractors or Pro account with Buggs?
    Absolutely. We welcome contractors of all kinds. Plus, you'll get discounts and specials exclusively for contractors. Stop in or call to get the details.
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